Online Appliance Help – Virtual Repair That Works

At Same Day Appliance Repair, we believe appliance repair should be simple, safe, and affordable — no matter where you are. That’s why we’ve introduced our Online Appliance Help Service, a modern, video-based support system that connects you directly to an expert technician without the need for an in-home visit.

Whether you’re dealing with a leaking dishwasher, a noisy washing machine, or a fridge that isn’t cooling — our certified experts are just a video call away. Using your smartphone and a few basic tools, we’ll guide you through troubleshooting, diagnosing, and even repairing your appliance step by step.

Why Choose Online Appliance Help?

Traditional repairs can cost $400–$800, involve multiple visits, and require you to rearrange your entire schedule to be home — not to mention letting a stranger into your home.
Our virtual support option is:

  • Faster– Booked instantly with flexible appointment times
  • Safer– No in-person contact needed
  • More affordable– Pay only for the service you need
  • Highly effective– Step-by-step help from certified repair experts

You’ll get professional guidance and full support while staying in control.

Virtual Repair Pricing – Simple and Transparent

Service Type

Duration

Price (AUD)

Description

Virtual Consultation

30 mins

$19

General advice or second opinion. Great for small issues or part-checks.

Virtual Diagnostic Session

30 mins

$39

Complete step-by-step diagnosis of your appliance’s issue.

Virtual Installation Help

30–45 mins

$49

Live guidance to install parts correctly and safely.

DIY Appliance eBooks

From $9

Downloadable guides for step-by-step self-repair.

Upgrade to On-Site Repair

50% Credit

Get 50% of your virtual fee credited if you book an in-home technician within 7 days.

What We Offer Online

Our online services cover all the key stages of appliance repair:

  1. Virtual Troubleshooting

A technician connects with you via video and walks you through checking the issue. Often, small adjustments or resets can fix the problem instantly. All you need is your phone camera, basic tools, and good lighting.

  1. Virtual Diagnostics

We’ll guide you through the testing process — checking power, control panels, error codes, or sounds. You’ll get a clear understanding of the fault, part recommendations, and what to do next. Perfect for DIYers.

  1. Virtual Repair Support

We provide real-time coaching to walk you through repairs like replacing door seals, heating elements, valves, or motors. With our expert support, you can fix most issues safely, affordably, and confidently.

For Property Managers & Airbnb Hosts

If you’re a property manager or own rental homes, our Online Appliance Help is ideal for keeping appliances running — without scheduling multiple tech visits. We’ll coach your on-site staff, cleaner, or tenant to complete simple repairs quickly. It’s fast, budget-friendly, and prevents downtime.

Brands and Appliance Types We Support

Our technicians are trained to work virtually with all major brands and models, including:

Brands We Support:
LG, Samsung, Bosch, Electrolux, Fisher & Paykel, Whirlpool, Miele, KitchenAid, GE, Sub-Zero, Viking, Wolf, Dacor, Frigidaire, Siemens, True, Asko, Thermador, Traulsen, and more.

Appliance Types Covered:
Fridges, freezers, washers, dryers, dishwashers, ovens, stoves, microwaves, BBQs, ice makers, steam ovens, rangehoods, patio heaters, commercial appliances, and more.

What You’ll Need

To get the most out of your virtual session, you’ll need:

  • A smartphone or tablet with camera
  • Stable WiFi connection
  • Basic hand tools(screwdrivers, flashlight, adjustable wrench, pliers, gloves)
  • Appliance model and serial number

Once booked, we’ll confirm if any additional tools or parts are required based on your appliance type and issue.

Instant Appliance Help at Your Fingertips

With Same Day Appliance Repair, you’re not alone. Our team is ready to support you through any repair — virtually or in-person. You’ll receive clear instructions, ongoing support, and the satisfaction of fixing your appliance without the hassle or high cost of traditional service calls.

Book a Virtual Appointment

Start your appliance repair today with expert guidance at an affordable price.

Book Now | Call: (02) 8310 9289
Address: 1/44 Northumberland Rd, Auburn, NSW 2144
Email: support@samedayappliancerepair.com.au/

Web: https://samedayappliancerepair.com.au/ 
Service Hours: 7 Days | Sydney & Surrounding Areas

Let us help you fix it — safely, affordably, and confidently — from anywhere.